Shipping and return

Handling

We always strive to give you the best possible shopping experience. We choose our carriers carefully to ensure that your package is handled properly.

Orders are typically shipped 1-3 days after the order is received.

Fees and taxes

Depending on your order and delivery address, you may be required to pay local taxes and duties upon receipt of your package. Please note that AoNu cannot be held responsible for any customs duties or other fees that may be imposed on items purchased and shipped from AoNu. These costs are the responsibility of the customer or recipient. As we have no control over the tax policies and duties applicable in each individual country, we recommend that you contact your local authorities for accurate information.

If you choose to decline payment of taxes and/or duties, your order will be cancelled. Shipping costs and other expenses related to the cancellation will be deducted from the amount refunded to you.

Return of goods

To be eligible for a return, all items must be unused and in their original condition, including intact packaging. Return shipping and shipping costs are the responsibility of the customer. We recommend using a reliable carrier that offers tracking and insurance on the shipped package.

Please contact aonustudios@gmail.com or @aonu_studios on Instagram for further return information.